Merchant profile, contact people and states
General company details, contact people, verification and what each merchant state means.
The merchant profile contains general company details (name, company ID, registered office, contacts), contact people and, for a legal entity, the beneficial owners as well. It is used for verification and invoicing.
Merchant states
Registration startedThe account is being created and details are being filled in.
Invitation sentAccess has been sent and we are waiting for confirmation.
OnboardingDetails are being completed and verified.
Waiting for a payment terminalThe account is waiting for the terminal to be delivered and activated.
ActiveThe account is fully functional.
BlockedFinancial services are temporarily blocked · get in touch with support.
The company is verified against the ARES register and in line with the AML act. Changes to sensitive details are handled through info@mo.one.
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Choose who this concerns and we will send you to the right support form. Or write to info@mo.one or call 226 633 296.