Initiating a payment and accepting it
How to enter the amount on the till, choose a PayPoint and let the customer pay by tapping their phone or by sharing the transaction ID.
You create a payment in the payments section · you enter the amount on the number pad, start it and let the customer pay by tapping their phone or through a shared transaction ID.
- 1Enter the amountYou tap the amount in on the number pad and tap „PAYMENT [amount]“.
- 2Choose a PayPointYou select the active PayPoint to accept the payment on.
- 3Show the payment to the customer„Please pay“ appears. The customer taps their phone on the PayPoint, or you share the transaction ID with them.
- 4Watch the stateThe payment status updates live · from „Please pay“ to „Paid“.
A conflict with an active transaction on a PayPoint
One PayPoint can have only one unpaid payment at a time. When you want to issue a new one, the app offers „Transaction conflict“ · either you issue the payment on another PayPoint, or you tap „Overwrite the existing one“ and the original unpaid transaction is cancelled.
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