Identity verification (KYC)

Why and how we verify identity, which documents are needed and what the verification states mean.

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‹Identity verification

Mo.one is a payment institution supervised by the ČNB. We verify identity as required by law (AML).

✓Front side

＋Back side

Verification state

Processing

Manual checkIf needed, a member of staff verifies the details within 24 h.

Active

Continue

STEP 1 / 2

Upload your document

You photograph the front and back of your ID card.

Mo.one is a licensed payment institution supervised by the Czech National Bank. By law (AML) we have to verify your identity before you can use the account fully.

1
Upload your documentYou photograph the front and back of your ID card. We read the details from the document automatically.
2
Confirm the detailsYou check the name, basic details and address that were read and confirm they are correct.
3
Complete the declarationsYou fill in your contact details and declarations (whether you are a politically exposed person, for example) and finish.

ProcessingWe are processing the details from the document · one moment please.

Manual checkIf needed, a member of our staff verifies the details within 24 h.

ActiveOnce finished, the account is fully verified and active.

Verification states.

The second document can be a driving licence or a passport. When a document expires, the app will ask you to upload a new one.

Did you not find the answer?

Choose who this concerns and we will send you to the right support form. Or write to info@mo.one or call 226 633 296.

Contact support →info@mo.one