Payments, banking and security for customers.
You tap your phone, confirm in your bank and the money goes straight to the merchant.
Step by step from tapping your phone to confirming in the bank, plus tipping.
When it is switched on, the payment starts straight from the primary account as soon as it is read.
How to send money between your connected bank accounts in Mo.one.
Where to find your payments, how to filter them and what is on the transaction detail.
What the payment states mean and the most common errors such as insufficient balance or an exceeded limit.
How to connect an account once through PSD2 and what choosing accounts after connecting means.
How to set the default account for payments and how to arrange the order of accounts.
Consent with the bank under PSD2 has limited validity. Here is why and how to renew it.
What the states of a connected account mean and how to disconnect an account safely.
How to create an account (by e-mail or through Google/Apple) and how to sign in.
Why and how we verify identity, which documents are needed and what the verification states mean.
What you can change in your profile yourself and what is changed through support.
Where to switch the language, balance display, quick payment and (for staff) the terminal PIN.
What deactivation means and where to ask for it.
Write to info@mo.one, call 226 633 296, or use the support form.