Direct payments · how we got here

The right to pay

The road from a European directive to a payment that really works at the till.

7 yearsfrom the directive to the ČNB opinion
27 November 2025ČNB opinion RS2025-28
9banks with a remedy date
Since 2018

The right to pay directly from your account exists on paper.

We pushed it through so it applies at the till as well.

The European PSD2 directive gave clients the right to pay directly from their account. For that right to hold at the till, somebody had to walk the whole road - from the EBA opinion through the Czech National Bank to remedy dates at the banks. Here it is.

01 · The story

How we got here.

2018

PSD2 takes effect

The European directive opens bank accounts to licensed third parties. On paper this creates the right to pay directly from your account - anywhere.

4 June 2020

EBA: opinion on obstacles

The European Banking Authority names the technical obstacles banks put into PSD2 payments - and which, under the regulation, have no place there.

11 / 2021

ČNB licence · AIS + PIS

After three years of proceedings, Mo.one (then ZNPay a.s.) obtains a licence from the Czech National Bank for account information and payment initiation.

Licence detail
2022-2024

8 banks connected · the experience did not please us

We built connections to eight Czech banks. Technically it worked - but the payment experience was spoiled by extra steps a client never meets with a card.

6 June 2025

Request for a ČNB opinion

Dozens of pages of analysis: exactly what banks insert into the payment flow, why it is an obstacle under the EBA and what the directive says. Submitted to the Czech National Bank.

27 November 2025

ČNB opinion RS2025-28

The Czech National Bank confirms the obstacles and clarifies what banks may not do during a payment. From this moment the Czech market has clear rules.

The opinion on cnb.cz
What spoils the client's experience

Obstacles that do not belong in a payment.

These are the extra steps that both the EBA and the ČNB labelled prohibited obstacles - and which are gradually disappearing from payments.

1No automatic redirection back - after paying, the client has to return by hand
2A QR code to click and a browser instead of handing over straight from app to app
3Having to enter a client number and password on top
4Confirming one payment several times
5Extra warnings and disclaimers that the regulation does not require

Source: EBA Opinion on obstacles (2020, Article 32 RTS) · ČNB opinion RS2025-28.

27 November 2025 · opinion of the Czech National Bank

The ČNB agreed with us.

Banks are required by law to provide working access. Both the EBA and the ČNB defined the obstacles that have no place during a payment. We named them.

A dialogue that works

Nine banks have given a remedy date.

The whole market has now given a remedy date except UniCredit Bank and mBank. With those two we are continuing through the courts.

Fio banka Remedy completed

App2App works for connecting an account and for payment, on Android and on iOS.

Air Bank 11 September 2026

A date for remedying the user experience confirmed.

Česká spořitelna Early 2027

The bank is adjusting the payment flow in coordination with the ČNB.

Komerční banka by 30 September 2026

A date for remedying the user experience confirmed.

Raiffeisenbank Q4 2026

A date for remedying the user experience confirmed.

Moneta Money Bank Partial remedy

Connecting an account done, payment according to the schedule agreed with the ČNB.

ČSOB 22 November 2026

A date for remedying the user experience confirmed.

+ Partners and Creditas in preparation · second half of 2026
Acting as a prudent steward

We have sued 4 banks.

ČSOB

ČSOB

MONETA Money Bank

MONETA

UniCredit Bank

UniCredit

mBank

mBank

An action for unfair competition and lost profit · plus a submission to the competition authority. We have a licence, a business plan and the right to carry it out.

How it turned out

We got what we set out for.

They proposed a settlement
ČSOB MONETA Money Bank

A specific schedule of fixes · by 9 to 11/2026.

Still going
UniCredit Bank mBank

No date set · we are continuing through the courts.

Two of the four sued backed down and gave specific dates. The action worked · we pushed the regulation through.

Why we believe in 2027

The world is moving to payments straight from the account.

This is not an experiment. Whole countries have already done it.

Cards dominated. Then local direct payment arrived.

BR Brazil · Pix
65%
2018   2027
share of cards in payments from 65 to 23 %
IN India · UPI
43%
2018   2027
share of cards in payments from 43 to 13 %
CZ Czech Republic · CERTIS
75%
2018   2027
  • 2025the ČNB issues opinion RS2025-28
  • 2026the largest banks have fixed interfaces
  • 2027the vision: the Czech Republic follows Brazil
share of cards in payments still 75 %

The share of cards in payments. Where local direct payment arrived, it fell within a few years.

Sources · Banco Central do Brasil · RBI 2024 · ČNB and SBK · ECB SPACE 2024

Why we believe in 2027

The rules already apply. And they exist partly thanks to us.

We sent the ČNB dozens of pages of analysis: what is wrong in bank interfaces and what a direct payment should look like. Opinion RS2025-28 reached the same conclusion - since 27 November 2025 it applies to all banks, and the largest of them are to fix their interfaces by the end of 2026.

Opinion RS2025-28 on the ČNB website
What banks may not do, according to the ČNB
repeated authentication warning windows returning to the app by hand extra registration

This is exactly how Mo.one has been built from day one.

Payment authorisation · based on the diagram in the ČNB opinion · RS2025-28

Choosing a bank at the merchant or a third party

Authentication of the user and authorisation of the payment in the mobile app

Automatic redirection to the website or app of the merchant or TPP

The right to pay applies. Use it.

Direct payments work today - and every quarter they get simpler for your customers. Work out what that does to your costs.